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Maximizing operational yield is the result of a process of continuous improvement. It begins with asking the right questions.
If you don't know where you're heading, any direction will do. But if your destination is the 'land of maximum efficiency,' there's only one way to
get there. You must drive your business using data gathered from your operations. But what data should you gather? And how should you measure your performance? We can help.
Building a Data-Driven Operation
At Capton we help our hospitality clients build and manage data-driven operations, using the tools and techniques of the IT analytics industry. It involves a series of steps performed in an iterative and recurring cycle. And gathering, storing and processing data is just the beginning. Using analytics software and a relational database, we create the data warehouse structure and measurement methodologies necessary to extract maximum value from your transactional data.
- Setup and Configuration
- Set success metrics
- Baseline
data: one year prior to installation, to provide a baseline of costs
- Best Practices/Training for managers and bar staff
- Operational Monitoring
- Ensure receivers are online
- Provide alerts upon prescribed events or thresholds
- Identify problem areas
- Reporting & Analysis
- Average pour amounts, relative to target
- Beverage revenue and cost, per outlet, property, and portfolio
- Recommend changes to improve performance
Contact us today to find out how our solutions can help you operate more efficiently. |
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SERVICES
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